Introduction
Lucy Symons-Jones is one of the most influential figures shaping the future of net zero healthcare in the UK. As a Sustainability Director at ETL and former Net Zero Lead at Lexica, she is guiding hospitals, NHS trusts, and public institutions toward a more climate-resilient and low-carbon future.
Her work is not only reshaping buildings and energy systems—it’s changing mindsets. In a time when climate commitments often fall short of action, Lucy Symons-Jones delivers clear strategy, cross-sector leadership, and measurable progress in carbon emissions reduction.
Quick Bio
- Full Name: Lucy Symons-Jones
- Current Role: Sustainability Director at ETL
- Former Role: Director, Net Zero Lead at Lexica
- Specialization: Net zero strategy, carbon footprint reduction, climate risk in public health systems
- Focus Sectors: Healthcare, public infrastructure, built environment
- Notable Expertise: Green hospitals UK, energy policy, stakeholder engagement, decarbonization planning
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Lucy Symons-Jones: The Path to Climate Leadership
A Policy-Driven Start in Clean Energy
Before taking the healthcare sector by storm, Lucy Symons-Jones held impactful roles in the energy and public policy space. Her work at the Association for Decentralised Energy sharpened her understanding of clean tech, energy systems, and regulatory frameworks essential for achieving net zero goals.
Her early career built the foundation for her later success—giving her the tools to translate climate policy into actionable plans for real institutions.
Transitioning into Healthcare Sustainability
Lucy later moved into the world of healthcare sustainability, where she found her true calling. As Net Zero Director at Lexica, she led decarbonization strategies for hospitals, medical campuses, and public estates. Her work focused on creating resilient, climate-conscious healthcare systems—an urgent mission as the NHS is one of the UK’s largest emitters.
She brought clarity to complexity, transforming broad climate ambitions into tailored roadmaps for green hospital transformations.
Leading Net Zero Strategy at Lexica
Embedding Sustainability in NHS Operations
At Lexica, Lucy Symons-Jones helped embed net zero strategy across NHS trusts. She guided teams through climate audits, sustainability planning, and infrastructure retrofits. Whether planning new health facilities or updating older estates, her strategies ensured environmental performance without compromising patient care.
Her efforts contributed to the NHS carbon reduction targets, making healthcare part of the climate solution.
Climate Risk Tools and Measurable Impact
Lucy championed the use of climate risk analytics, which help NHS institutions assess vulnerabilities to flooding, heatwaves, or supply chain disruptions. These tools help leaders future-proof their services against climate shocks—while aligning with government targets.
Under her leadership, Lexica projects demonstrated measurable reductions in energy usage and emissions, showing that real-world decarbonization is not only possible—it’s cost-effective when led with expertise.
Expanding Her Impact: Sustainability Director at ETL
New Challenges, Broader Reach
In her current role as Sustainability Director at ETL, Lucy Symons-Jones is scaling her influence. ETL provides multidisciplinary consultancy services to the public sector, allowing her to work across schools, government buildings, and national infrastructure projects—not just hospitals.
Her appointment signals the growing demand for climate expertise in public sector decarbonization, and positions her to lead across new domains.
A Holistic Approach to Green Infrastructure
At ETL, Lucy continues to integrate sustainability into every phase of development—from procurement to operation. Her focus includes biodiversity, energy efficiency, green building certifications, and stakeholder inclusion. Whether designing a net zero maternity unit or reshaping waste policies, Lucy’s approach is strategic, data-driven, and deeply collaborative.
Why Lucy Symons-Jones Is a Climate Leader
Vision + Execution = Transformation
What makes Lucy Symons-Jones stand out isn’t just her ideas—it’s her ability to implement them. She works with engineers, procurement teams, architects, clinicians, and policymakers to ensure that net zero commitments are translated into results.
Her understanding of the public sector means she can speak the language of both policy and practice—making her a rare and valuable asset in a fragmented sustainability landscape.
Championing Green Hospitals and Climate Resilience
Lucy doesn’t just decarbonize buildings—she transforms systems. By designing resilient hospital networks, she ensures that the NHS and public health services are ready for climate extremes. Her work helps protect lives, reduce operating costs, and promote long-term sustainability in one of the UK’s most important sectors.
Challenges She Faces and Navigates
Budget Pressures in Public Healthcare
Implementing green infrastructure in hospitals is no small feat. With tight NHS budgets, Lucy must create compelling business cases that prove sustainability isn’t just ethical—it’s economic. Her success lies in demonstrating ROI for clean energy, efficiency upgrades, and smart design.
Balancing Urgency and Feasibility
The UK’s climate goals are ambitious, but real-world systems move slowly. Lucy constantly balances urgency with feasibility, helping organizations take bold steps without overcommitting. Her ability to build trust among stakeholders is critical in this balancing act.
The Future of Lucy Symons-Jones’ Influence
Becoming a National Sustainability Voice
As her portfolio expands, Lucy Symons-Jones is becoming a leading voice in the national conversation on sustainable healthcare. Her thought leadership appears in industry panels, white papers, and green procurement strategies. Over time, she may shape national policy, influence funding priorities, and set new standards for public sector sustainability.
Mentorship and Leadership Development
Lucy is also mentoring the next generation of sustainability professionals—particularly women in STEM and public infrastructure. Her work creates space for diverse voices to lead the net zero transition in health and beyond.
Conclusion
Lucy Symons-Jones is more than a sustainability director—she is a visionary building the blueprint for net zero public services. Her leadership bridges the gap between climate science and institutional action. Through bold thinking and practical execution, she’s making net zero healthcare a reality, not a slogan.
Whether cutting carbon from hospitals or influencing national infrastructure policy, Lucy’s work will leave a legacy of resilience, responsibility, and regeneration. She proves that a greener public sector is not just desirable—it’s achievable, and it’s already happening under her guidance.
FAQs
Who is Lucy Symons-Jones?
Lucy Symons-Jones is a UK-based sustainability director specializing in net zero healthcare, public sector climate strategy, and green infrastructure. She currently works at ETL and was formerly Net Zero Director at Lexica.
What does she do at ETL and Lexica?
She leads sustainability planning, carbon reduction strategies, energy modeling, and climate risk assessments for hospitals, NHS trusts, and public sector organizations.
What is her main area of influence?
Her primary focus is helping public institutions—especially healthcare—achieve net zero carbon emissions and prepare for climate-related risks.
Why is she important in the climate space?
Her work shapes how large systems like the NHS reduce emissions, adopt clean technologies, and integrate sustainability into daily operations.
What challenges does she face?
She works within budget constraints, policy delays, and stakeholder complexity, but she creates clear strategies that produce real results.

